Getting Started
What you need before your first live session.
Do I need an account before starting a live AI session?
Yes. Sign-in is required before any AI speaking session starts. Your free session, premium feedback, and any paid access stay tied to that account.
Which speaking modes are available?
You can launch a Full Mock Test or practise individual Speaking Parts 1, 2, and 3. The full mock runs all three parts as one continuous live session.
How long does each practice mode take?
Part 1 and Part 3 are designed for around 4 to 5 minutes each. Part 2 is around 3 to 4 minutes plus 1 minute of prep. The Full Mock Test is around 14 to 15 minutes.
Company & Account
Who operates IELTSdojo and how to manage your account.
Who operates IELTSdojo?
IELTSdojo is operated by Lexigram LTD. IELTSdojo is the focused webapp evolution of Lexigram's earlier AI English tutor work, now centred on IELTS Speaking practice.
How do I contact support?
Email nukul@ieltsdojo.com for help with account access, billing, live speaking sessions, privacy requests, or company verification questions.
How do I delete my account?
You can request account deletion from the Delete Account page or by emailing nukul@ieltsdojo.com with the subject line Account Deletion Request.
Live Sessions
Practical questions about microphones, timing, and the session flow.
Do I need headphones?
They are not mandatory, but they are strongly recommended. Headphones help keep the examiner audio out of your microphone and usually make the live session cleaner.
What happens in Speaking Part 2?
Part 2 includes a cue card, 1 minute of preparation time, and then an uninterrupted long turn. The product is built to preserve that exam-like structure.
What if my microphone is unavailable or blocked?
The ready-check lets you choose a microphone before the session starts. If the selected device fails, the app attempts to fall back to the default microphone. If browser microphone access is blocked or unsupported, the live session cannot begin until that is fixed.
Feedback & Scoring
What the scoring means and what the product does with session output.
Is the band score an official IELTS result?
No. IELTSdojo provides practice feedback aligned to IELTS speaking criteria. It is meant to show likely band-level signals and what to improve next, not replace official IELTS scoring.
What does premium feedback unlock?
After the free AI session, paid access unlocks extra sessions and fuller feedback, including more detailed breakdowns across fluency, vocabulary, grammar, and pronunciation.
Are full speaking transcripts saved in my account?
Not as a user-facing long-term transcript history in the current webapp. Session data may still be processed transiently to run the live experience, troubleshoot issues, and monitor reliability.
Billing & Access
How the free session, paid plans, and checkout flow work.
Is there a free AI speaking session?
Yes. The first AI speaking session is free. After that, extra sessions and premium feedback require a paid access plan.
Do plans renew automatically?
No. The current plans are one-time purchases for fixed-duration access. When your access period ends, you can choose whether to buy another plan.
When should paid access update after checkout?
Usually within a few seconds after Stripe finishes checkout and the webhook updates your access. If it does not appear immediately, refresh the billing or dashboard view after a short wait.
Are purchases refundable?
Unless the checkout flow says otherwise or the law requires it, fees are non-refundable after purchase.
Still Need Help?
Something missing from the FAQs?
IELTSdojo is operated by Lexigram LTD. Email us if you need help with access, billing, privacy, company verification, or a live speaking session issue. We usually respond within 24 hours on business days.